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BY ERROR

BY ERROR

Verified

Linking strategy to daily work for complex organisations

Copenhagen, Denmark 6 – 15 consultants Website 4.9 preview

About

Services

Change Management Operations Digital Transformation IT Strategy HR & People

Industries

Healthcare Public Sector Education Financial Services Retail & E-commerce Professional Services

Some of our key people

T
Terne Vishart
Managing Partner

Terne works at the intersection of operations, leadership, and facilitation, bringing deep expertise in design thinking and lean methodologies. She has led transformation efforts in market-leading organisations, including serving as Head of Operational Excellence within infrastructure and development. She excels in co-creation processes and aligning organisational structures with strategic goals.

K
Kristian Fevejle
Partner

Kristian specialises in strategic direction and operational focus, combining data-driven analysis with practical execution in complex transformation environments. He has a proven track record of leading mega projects across healthcare, health tech, and other sectors. Kristian collaborates closely with senior management to develop business models and validate strategic decisions through robust business cases.

Highlighted Case Stories

healthcare

eHospital Scale-Up Strategy, Region Zealand

Challenge

Det Nære Sundhedsvæsen needed to significantly expand the eHospital model but lacked a structured, model-supported strategy to guide growth…

Outcome

The strategy laid the groundwork for a 600% scale-up of the eHospital, representing one of the most ambitious expansion…

healthcare

CT and MR Scan Optimisation, NSR Hospitals

Challenge

Region Zealand's Næstved, Slagelse, and Ringsted Hospitals were struggling to meet national targets for cancer treatment timelines due to s…

Outcome

The hospitals were able to meet national cancer treatment targets through improved scan utilisation, directly impacting…

Completed Project Reviews

Avg. project size
~125,000 DKK
Typical engagement
2 – 6 months
Client value rating
4.9 / 5.0

BY ERROR is consistently described as a firm that does what many consultancies promise but rarely deliver: closing the gap between strategic ambition and operational reality. Clients across healthcare, public infrastructure, and global retail highlight the team's ability to combine rigorous analytical frameworks with genuine co-creation — drawing internal stakeholders into the process rather than presenting solutions from the outside. Engagements tend to be characterised by hands-on involvement at both senior leadership and frontline levels, with a notable emphasis on building internal ownership so that momentum continues after the project ends. The proprietary Viewly platform is frequently mentioned as a practical differentiator, giving teams a shared operational picture that survives the engagement itself.

Common project types

Change Management Operations Digital Transformation IT Strategy HR & People

Review Insights

Top mentions

Strategy to execution 14x Co-creative process 11x Healthcare & public sector expertise 9x Operational clarity 6x
4.9
Overall rating

Review highlights

Measurable scale-up outcomes
BY ERROR's model-supported eHospital strategy directly enabled a 600% expansion of digital healthcare delivery in Region Zealand — one of the most ambitious of its kind in the region.
Cross-sector analytical rigour
From optimising CT and MR scan workflows across three hospitals to co-authoring IKEA's digital transformation roadmap with SPACE10, the team applies the same disciplined, data-grounded approach regardless of industry context.
eHospital scale-up strategy delivered real structural change
Scale-up strategy & operational framework · Q2 2024
4.9
Quality
5.0
Schedule
4.7
Cost
4.8
Recommend
5.0
"We came to BY ERROR with an ambition we didn't yet have the framework to execute. What they gave us wasn't just a strategy document — it was an analytically grounded model we could actually use to make decisions and bring stakeholders along. The 600% scale-up target felt abstract before this engagement; by the end, it had a clear operational logic behind it."
Director of Digital Health Programmes · Region Zealand
Scans optimised, targets met — and the team actually understood our workflows
Operational analysis & capacity optimisation · Q3 2024
4.8
Quality
4.9
Schedule
4.8
Cost
4.6
Recommend
5.0
"BY ERROR took the time to understand how our scanning departments actually operated across all three hospitals before proposing anything. The process redesign they landed on was grounded in our reality, not a generic lean template, and the results spoke for themselves — we met national cancer treatment timeline targets we had been missing. Rigorous, practical, and easy to work with at every level of the organisation."
Head of Radiology Operations · NSR Hospitals, Region Zealand

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